The Administrative Assistant will be responsible for supporting the adjusting team by assisting with data entry, customer service and collecting, tracking, and submitting documentation to insurance companies. This role works as a liaison between our offices, insurance companies and our clients to ensure the best results.

Duties and Responsibilities:

• Assist with customer services by answering phones and greeting customers;
• Process and review insurance documentation to ensure all documents are complete;
• Work as a liaison between our offices, insurance companies and clients to ensure the proper flow of requests.;
• Take payments from customers and process through our software system;
• Maintain office supply inventory;
• Serve as a back-up for other roles, as requested;
• Gain in-depth and thorough understanding of P&C insurance and the claims industry;
• File and maintain confidential customer insurance files;
• Travel may be required;
• Prepare inventory for events and assist with set up, take down, etc.

Experience: Exceptional administrative skills including a minimum of two years of progressive work experience within the insurance industry or similar position. Strong computer skills are required. Must be bilingual.

Reports to: Executive Administrator.

Direct Reports: None

Benefits: Offered

Compensation Range: Salary based upon experience

Personal requirements for all GlobalPro Recovery Employees: GlobalPro’s fast moving culture employs individuals with strong organizational and time management skills; the ability to multitask with a keen attention to details; effective written and verbal communication skills;  the ability to exercise critical thinking, problem solving and judgment with an assertive, direct approach; and must work well independently and as a member of the GlobalPro team. Individuals must maintain strict confidentiality at all times, both in and out of the workplace. Must speak and write English and Spanish.