GlobalPro provides expert professional assistance following a natural or man-made disaster, helping clients make good decisions in a time of crisis.

Our crisis management team can come to a client’s home, business or investment site immediately after a disaster and provide the following types of services:

• Coordinate with emergency response teams to assure the safety of family members, employees or other personnel caught up in a disaster.
• Gather all relevant reports and documentation from police, firefighters or other law enforcement agencies.
• Make temporary repairs and ensure the security of a damaged property – a requirement found in most insurance policies.
• Help formulate appropriate responses to questions from clients, business partners, customers and the media about the situation.
• Find a temporary residence for family members.
• Locate an appropriate commercial property where a business can resume operations.
• Advise what to do – and what not to do – when dealing with the insurance company.
• Begin making plans for permanent repairs to restore a property to its pre-loss condition.

GlobalPro understands that every crisis is different – a lightning strike that destroys a business’ computer network creates a very different emergency compared with a severe hurricane or earthquake that affects hundreds of thousands of people.  That’s where our team’s decades of experience come into play, allowing us to advise clients and their advisors on the best strategies and tactics to begin thinking about the recovery process while dealing with the immediate crisis situation.

An essential component of GlobalPro’s pre-loss program is the development of a disaster response plan customized to address specific potential threats to individuals, families, personal assets, businesses and properties.

This plan, which will be updated periodically and maintained off-site, encompasses the following types of issues:

• Emergency contact information for family members, business managers, key employees and service providers.
• Secure off-site electronic storage of key documents, such as insurance policies and asset inventories.
• List of steps to take immediately after a disaster to ensure the safety of people and mitigate any property damage.
• Business continuity planning (BCP) to minimize any interruption to business operations.
• Media management issues (if appropriate).
• Contact information for contractors qualified to make immediate repairs and rebuild damaged residential or commercial properties.

Since a windstorm, flood, earthquake, fire, theft, vandalism or workplace violence can occur at almost any time, a comprehensive disaster response plan provides a 24/7/365 guide to making decisions at a time of crisis. In that way, it can help to mitigate damage to personal property and minimize the impact on a business, such as loss of customers, reputation or revenue.

In some cases, GlobalPro will also develop multiple proactive response plans designed for specific crisis scenarios. This may occur when a client’s assets are located in different domestic or international locations or jurisdictions. For example, a disaster plan to guide decisions relating to a client’s estate home in a private U.S. community might be very different from the a plan relating to a resort property in a Mediterranean location.

Making assumptions about your current insurance coverage is never a good idea.

Your decisions need to be based on the facts, as outlined in the provisions of your various policies. It’s vital for you to understand your current insurance coverage rather than rely on the agent or broker who sold you the policy at some point in the past.  New laws, insurance regulations or judicial decisions may have impacted your coverage without you being aware of the changes.

It’s also common for business owners and high-net-worth individuals and families to purchase insurance policies on an individual basis. That can leave gaps in the coverage of certain assets or create complications if you need to file a claim after a loss. For example, your current homeowners insurance policy might not cover the theft of a recently purchased painting. A tornado or flood could destroy your company’s offices and interrupt your business operations. Your child or grandchild might hand the keys to a family or company vehicle to a friend, creating a substantial liability exposure in the event of a serious accident.

GlobalPro can assist you with a comprehensive review of your collection of insurance policies, and keep you informed of any important changes. Drawing on our team’s extensive knowledge of insurance policies and claims procedures, we can provide recommendations on the following types of issues:

• Identifying any omissions in your current insurance coverage.
• Finding opportunities to lower current premium payments.
• Reducing the risk of a high-stakes liability lawsuit that could jeopardize other assets.
• Adjusting residential property coverage (higher or lower).
• Adjusting commercial property coverage (higher or lower).
• Ensuring business interruption insurance is in place (if applicable).
• Properly notifying your insurer about any recently purchased high-value personal assets.
• Making sure insurance is placed correctly to cover assets in international locations.

Following our review of your insurance coverage, we will provide recommendations regarding asset protection. For example, your homeowner, automobile or commercial property insurance policies may offer a cost-effective solution to protecting your assets from lawsuits, creditors or potential tax liabilities.

In today’s insurance environment, making sure that personal and business assets have appropriate coverage is a vital aspect of managing the risk to recovery. Once a loss has occurred, it is too late to go back and adjust the relevant insurance coverage. Therefore, an insurance review by the expert team at GlobalPro Recovery is crucial step in an overall risk management program.

After completing a thorough inventory of your personal, business and investment assets, GlobalPro will document the ownership and value of those assets.

If a loss occurs, this documentation will accelerate the claims processing procedure in order to maximize the financial recovery. Our team’s role may include:

• Engaging specialized property appraisal services to determine the provenance, features, condition and replacement cost of high-value personal assets.
• Gathering copies of purchase receipts, prior appraisals vehicle titles and other ownership documents.
• Taking extensive photos of personal and business assets.
• Videotaping personal property, business inventory and equipment and building interiors.
• Videotaping building exteriors, including recent additions and renovations, roof repairs, and other conditions that could affect the value of a property.

GlobalPro uses the services of highly qualified, accredited appraisers to perform appraisals for personal assets, from everyday items to high-value artifacts, fine jewelry and antiquities.  Our expert staff is trained to carefully evaluate the history, features, styling, condition, and origin of thousands of pieces to determine an accurate and current value. Our documentation services can also assist clients in estate planning, moving and storage preparation, asset liquidation and more.

Having accurate documentation of personal, business and investment assets is one of the keys to shortening the claims processing timeline and obtaining a fair and equitable settlement.

Most high-net-worth individuals, couples and families – as well as business owners, investors and institutions – hold a sizeable portfolio of diverse assets, such as:

• A primary home
• Vacation or second-home residences
• Properties held by other family members
• Commercial properties
• Investment properties
• Personal assets, such as antiques, artwork and jewelry
• Business assets, including inventory, office furnishings and equipment
• Luxury vehicles
• Yachts and personal watercraft
• Private aircraft (whole or fractional ownership)

These personal and business assets can be located in widely scattered locations in the United States or around the world. Complicating the situation, one advisor (or team) may be responsible for the individual or family personal assets, while a second advisor or team is in charge of the business-related assets.

As a strategic partner to our clients, GlobalPro can gather this diverse information and prepare a comprehensive inventory of high-value assets. On a related note, insurance industry studies show that homeowners and business owners who have a compiles an asset inventory typically collect more when submitting claims than those who do not.

While GlobalPro can inventory a client’s assets as a stand-alone service, we can deliver an even greater value by using this information as the foundation for an overall plan for managing the risks to recovery after a loss has occurred. In that regard, having complete list of assets on hand is vital when filing and negotiating an insurance claim to maximize a settlement following a loss.

In partnership with our clients, GlobalPro provides pre-loss strategic planning services designed to minimize the risks of recovery.

Our customized concierge-like program is designed to protect our clients’ personal, business and investment assets. We recognize that the medical adage, “An ounce of prevention is worth a pound of cure,” applies equally well to the insurance claims process.

Our pre-loss strategic planning process typically involves four basic steps:

1. Compiling an inventory of current assets – personal possessions and real estate, business assets and investment properties.
2. Reviewing current insurance policies and coverage.
3. Identifying potential threats and risk exposures.
4. Providing recommendations to minimize your risk to recovery in the event of a loss.

To help clients and their advisors make sound financial decisions, our team will prepare a summary report that focuses on current risks and exposures, including new and emerging threats. We will also update that document periodically. For example, changes in Florida’s windstorm insurance coverage could affect a vacation condominium, while a change in tenants at a commercial property could provide an opportunity to adjust the property and casualty coverage.

GlobalPro’s team can draw on decades of experience in addressing insurance-related issues, providing our clients with the benefit of our specialized knowledge throughout the pre-loss planning process.

GlobalPro’s Insurance Claim Experts integrate with your existing team to tackle disaster planning and to provide recovery assistance in the event of a loss. Our field and office staff support synchronizes with your business functions, so that your  staff stays focused to avoid any loss of productivity while your business recovers. Our professional team of licensed and experienced insurance experts work to quickly get your business back to normal.

GlobalPro provides elite expert and consulting services throughout the world.

Our team’s unparalleled experience in insurance, construction, engineering, and law consistently delivers unmatched results. We provide field and office staff support to our client from the beginning through the completion of the process. Using accurate situational analysis and project management, we ensure positive results. Count on us to deliver a service and product that will exceed your client’s expectations.

Broad Range of Expert Witness and Consulting Services

• Establish Immediate Post Loss Estimates
• Damage Consulting and Estimating
• Actual Cash Value Determinations
• Pre-construction, Planning, and Project Monitoring
• Replacement Cost Loss Appraisals
• Determination of Period of Restoration
• Builders Risk Claims and Delay Analysis
• Damage and Causation Consulting and Estimating

Types of Claims and Insurance Coverage

• Real Property Damage
• Business Interruption, Loss of Income, and Extra Expense Analysis
• Personal and Business Personal Property
• Cyber Attack and Electronic Data Destruction
• Construction Defect
• Marine, Exotic Automobile, and Aircraft
• Fine Art and Antiques

In the event of a loss, an insurance claim needs to be properly filed, documented and managed in order to comply with all policy requirements. Our team has more than two decades of experience in representing policyholder interests throughout every stage of this complicated process. We will aggressively manage the claims process, assist in the negotiation of settlements, advise on any settlement offers and stay on top of the claim until the policyholder has received a fair and equitable settlement that fully indemnifies the Insured.

GlobalPro’s Team assists many policyholders demand resolution of their claim by Demanding Appraisal. Found in the policy, an option frequently overlooked by many policyholders, this cost effective solution for claim dispute resolution can quickly get you the maximum recovery. This dispute resolution can help  reduce unnecessary delay and rising costs associated with any lawsuit.

Filing a well-documented insurance claim in a timely manner in compliance with all policy requirements is a complex task.

Most policies are difficult to read and interpret, and are filled with traps for the unwary claimant. Even the insurance agent or broker who sold the policy may not understand the steps necessary in filing a claim. For instance, some policies may define a hurricane, windstorm or thunderstorm with deductibles that apply to one type of damage, but not to another. All these technical issues can affect your ability to achieve a successful outcome.

Fortunately, the GlobalPro team understands how to file, document and manage an insurance claim, thus minimizing the risks to recovery. For example, a typical policy contains a series of deadlines that must be met by both sides, along with very specific requirements regarding the accompanying documentation. For example, a policy may require the filing of a Proof of Loss within a specified number of days. Once the insurance company receives that proof of loss, it has a specified number of days to reply. This back and forth process usually continues until the claim is finally settled.

GlobalPro represents our client’s interests – not those of the insurer – throughout every stage of this complicated process.  Our services typically include:

• Preparing the claim form
• Gathering the correct documentation, including receipts, appraisals, photos, videos, police reports, etc.
• Filing the claim in accordance with all policy requirements
• Following up with the insurer to be sure your claim is addressed promptly
• Negotiating on your behalf
• Resolving any disputes regarding the nature or value of your claim
• Ensuring that you receive a fair and equitable settlement that allows you to restore your assets to a pre-loss condition
• Helping to maintain insurance coverage following a claim.

In short, GlobalPro will aggressively manage the claims process, negotiate on your behalf, and stay on top of the claim until you have received a full recovery for your losses.

Following the successful settlement of an insurance claim requires accurate processing of settlement agreements, appraisal awards, and court orders to ensure expedited deposit and distribution of insurance proceeds.

We support the claim process to the very end with persistent follow up and draft accuracy.

Whether it is a lien or mortgage, each lender and/or bank has its own, unique forms and process. Improper reporting of recovery or inaccurate information can slow the flow of funds, just like in the insurance claim process. In today’s economic climate, this process is sometimes more challenging than the claim process.

GlobalPro’s commitment to its clients extends far beyond preparation and recovery.

We want to ensure that we prepare you for a loss, ensure the proper adjustment of your claim, and that your insurance claim proceeds are made available to you immediately.